Arkansas State Board of Embalmers and Funeral Directors Service Laws, Rules, and Regulations (LRR) Practice Exam

Do most funeral providers disclose prices of offerings to those who inquire over the phone?

1. Yes

2. No

3. Sometimes

4. Only for certain products

The correct answer is: Yes

Most funeral providers do disclose prices of offerings to those who inquire over the phone. This practice is encouraged as part of transparency in the funeral service industry. By providing price information upfront, providers help consumers make informed decisions, which is essential given the emotional and sometimes urgent situations individuals face when seeking funeral services. Additionally, regulations, such as those established by the Federal Trade Commission (FTC), mandate that funeral homes must provide a general price list that includes prices for various services and merchandise if asked. This openness not only fosters trust between the provider and the customer but also ensures compliance with consumer protection laws. In contrast, other options imply a lack of consistency or transparency, which is not aligned with standard practices and regulations governing funeral services. This emphasis on price disclosure is vital for the integrity and trust that consumers expect in the funeral industry.